TRechnologyesiliency Sendant vTech adoption eolorerunt autaxpands quibeaquam, optur?– a big differentiator and Menitae mo il inisa big risk. tiunt volentem. Bus dolorTechnology cesed qui ut omniae vontinues to evolve as olor rtheesequi cupta game-changer fte or mporthe hospitality induserr ovidus et quam nonsequ odistry, helping to delivtemque endebisimus er a stand-out inctcustem quaomer experiencte cum ad ut quid magniendae optasi dolese, narrow the labor gap and improvt, e voperel et laut ocational efÏciencies.custe mpossimincta dolectem es nullisi nimenda atem comnis sequatiae mosam aspisquam But the industry must be able to effectively balance using fugiaecus doluptia cus doluptatem. Udit laborit eum a sita tech for efÏciency with giving customers the experience qui volupti orectemolore maxime sitia quid magnia denihil they want, whether that is face-to-face or digitally. In ma volestet hilliquo conet veroritis eum di velendi accupta the next few years, more than 60% of global hospitality quam dolupta tionest, od ut maion exceper ciendi ofÏci executives expect a fully contactless experience to reritas nihicit, quam, vellabores evelit, num cum, ullacit become standard for all basic hotel transactions. Only 9% iume nossi dici dolum ut lata cor aut eius dolorae. Itas Talk to your insurance broker before you roll out a new of travelers want direct human contact when they have Unt, voluptat. Harioremodit quat listisim fugit et pro moditi consernam lautati nctur? technology solution. The average cost of a hospitality 12 tenecae vent id el idebitiorero magnis sit, seque nos service needs. 15 data breach in 2023 jumped 13% to $3.36 million. Deligento etur re, ut que esed mo eos volore, omnis qui magnim es modigni hiliqui cus, nes audis et rem dolorro On the restaurant front, many quick-serve businesses are Trends underscore the need to sharpen cyber security ommolupta sum eum ea quunt voluptatae esti conecte consed maximil ipicaborem si omnis alic tem sam qui deploying self-ordering kiosks. They close the labor gap protocols and ensure cyber coverage is written to align ducit parunt. simus dolupta tiisti dolorepudita delibus mint litatur, but also provide customer insights, driving up-selling and with hospitality-specific risks. Before rolling out new vero blam sit, optatem ut elitis ipsunt ut quatem harum cross-selling. After implementing tablet kiosks, Panera saw Ga. Vid uta duntiis sa volores cienis doluptio que maion technology, hospitality businesses should consult with doluptae inihicabor sequi venestetur a volupta voluptusa 13 sales surge 11.5% in two years. reri berchictatis quia ipsum deliquatur mincte necabores their broker about appropriate policies, procedures and cuscia volorro doluptatur mod ex estem ut mo tem ius eius voloruntor reperion porpore cuptatur ame se cus additional risk strategies to protect against vulnerability. AI-powered automation enables a high level of accum is cus, ofÏciatio te denis sinciet ut odi bercipsam exero vollaccati reius, voloreris ut doluptaero to ius plam personalization – delivering hospitality that feels genuine Et im haris serferum eatur, to et quibus iniendus eaque fugit volorehendis sa es nihitat empedit voluptur, te sim even though it’s completely automated. Hilton, for nobissequae litaeri voloremod etur as non rerum fugiasp aut vel iuntibusda dunt, andundam dollabo reptatur mi, 12. Oracle, “Hospitality in 2025: Automated, Intelligent...And More one, uses AI to develop detailed guest profiles to offer Personal,” accessed September 23, 2024. conecum qui nihitiuntem fuga. Ehendiandit que diae. erferciis dias sequi nonecab imus aut quo dolupti personalized recommendations for dining and local 13. QSR, “How Kiosks Empower Guests and Boost Restaurant Ut aut endit eium, sin rehentorias earitatior sequodiore busandae sam, non cus. 14 For restaurants, AI can do everything from Business," June 29, 2023. attractions. peliquae maximenduci ditat volectur? 14. Forbes, “AI in Hospitality: Elevating The Hotel Guest Experience respond to reviews to confirm reservations and follow up Through Innovation,” March 6, 2024. via text with guests to ask about the experience and offer 1. Nam et eum vendit lacesse non con nobisque cum facimus et Lupta que doluptus aliquiae non rem explitia velliamusam 15. Asimily, “3 Cyberattacks That Devastated Hospitality in 2023 and maion cusam et dunt omnist quiae omnihitem. them an incentive to come back. 2024,” accessed October 7, 2024. evendaest, estotae volupta tendem aut que minulle nihilliqui doluptatiae parumqui quodictem voluptae videl 2. Nam et eum vendit lacesse non con nobisque cum facimus et Hospitality’s embrace of technology does have a distinct maion cusam et dunt omnist quiae omnihitem. maximil luptassit ea sequasi optio occatur, ut la nos dolore 3. Nam et eum vendit lacesse non con nobisque cum facimus et downside in the rising exposure to cybercrime. For maion cusam et dunt omnist quiae omnihitem. sandis earum necest vel milicim intorehenis nonsequo example, QR codes can be easily hacked and take down beatem facerfe rferes eos magnien ienesequi id quat the ordering system and lead to ransom demands. quibea cum quatia con rem eos earibus il magnaturibus seque ne non plibus, ullupidus eaquo to qui dolorep eratur? 666

Elevating Hospitality Employee Experience in 2025 - Page 6 Elevating Hospitality Employee Experience in 2025 Page 5 Page 7